FAQs
Do I need to schedule a tour or can I just stop by?
· We kindly request that all tours are by appointment only. You can request a tour here.
Will you hold our date until we are able to tour in person?
Unfortunately, we cannot hold a date without a contract. So, it is possible that your preferred date may be booked prior to your tour. We do our very best to keep the website up to date and I would encourage you to check and make sure we have some dates still available that you are interested in prior to your tour. The contract process begins as soon as an email is received with your chosen date. Next, the date will be removed from our availability followed by the contract being sent via email. Then, you have two weeks to sign the contract, purchase insurance, and send your deposit which is returned via USPS mail.
What is the best way to contact Infinity quickly?
An email sent to infinityeventvenue@gmail.com is a great way to contact us. We do our best to answer emails within 24 hours but please understand our event schedule.
Do you require specific vendors … caterers, photographers, florists, etc.?
No, at this time we are not exclusive with any vendors. We do not require you to use any specific vendor. (However, caterers and bartenders must be licensed.) We can definitely recommend some great and reputable vendors!
Do you allow alcohol?
. We allow only canned beer and wine but it MUST be served by our licensed bartender. Bottled wine to be poured is accepted. Kegs are also accepted. We do not allow liquor for mixed drinks with the exception of your signature drinks. We allow a MAX of 2 recipes for your mixed cocktails. Your signature drink must be premade (unless recipe demands otherwise) and be limited to 2, 6-8 oz drinks per guest. We recommend these run out so liquor isn’t flowing all night. We do NOT allow shots. Client supplies the cups needed for serving guests. There are to be no glass bottled beer served, period. ALL alcohol must be served by the bartender.
What items do you allow for send offs?
We allow sparklers. This is the most popular option. Sparklers are the ONLY fireworks allowed on property. Natural confetti such as bird seed or real flower petals are allowed. Paper confetti must be approved. Degradable confetti (rice paper confetti) is the only confetti approved at Infinity. Some other fun options - bubbles, pom poms/shakers, ribbon sticks, foam light bars, cold sparks.
Where can my guests stay?
. The closest hotels are in Scottsboro, 15 to 20 minutes away. The Hampton Inn or Comfort Suites are great options. We also recommend looking at Airbnb and VRBO for some great options on the lake.
Infinity’s closest AirBnB’s linked here: Mobile Mansion - Little House on the Prairie - The Overlook - Maple Tree Cottage
Do you provide table linens, cups, silverware, etc?
· No. We provide an awesome venue, tables, and upgraded wedding chairs for the allotted amount of time. We can recommend where to rent linens or you are also welcome to bring your own linens.
Do you include catering?
We do not cater. We can definitely recommend great caterers in the area!
Do you have a coordinating/ planning service?
. Yes, we do offer coordinating/planning by our in house planner, Cheyenne. She has some great services to offer. Please go check out her page on the drop down menu. We do not handle decorating but we will have your requested borrowed decor out for you.
Does Uber serve the area around Infinity?
· No, unfortunately not.
Can vehicles be left overnight?
· No vehicles can be left overnight. Please advise your guests of this policy. The gates will be locked at conclusion of the event and as we are also a private property, the gates remain locked. We appreciate your understanding.
What is the event clean-up process?
· Infinity staff will handle all standard cleaning of facilities and trash removal throughout and following the wedding reception. Infinity is responsible for tables, chairs, and borrowed decor. You are responsible for your decor items to be removed within your allotted time frame.
Will anyone from Infinity be onsite for the event?
We are here to help your day go just as you’ve dreamed! We gather a lot of info from you prior to your date to do our duties to have the space prepped for you. We provide bartending, security, as well as folks keeping the venue clean of trash, etc during your reception hours.